Customer Service

Customer Service Information:
If you have questions about an order you have placed, or an event that you plan to attend, please contact us in one of the following ways.

Email: help@churchandculture.org
Fax: 704.717.9991
 
Billing Information:
Please note that your billing statement will show the charge from Serious Times, Inc.
 
Privacy Statement:
Church & Culture knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Church & Culture, you are accepting the practices described in this Privacy Notice.
 
What Personal Information About Customers Does Church & Culture Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Church & Culture.
 
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Does Church & Culture Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others.

How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

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